Frequently Asked Questions
Everything you need to know about your order and our premium apparel.
How do I determine the right size for me?
We provide a detailed size guide on each product page. We recommend measuring a similar garment you already own and comparing it to our specifications for the perfect fit.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Exchanges are free, while returns for a refund incur a small shipping fee.
How long does shipping typically take?
Standard shipping usually takes 3-7 business days within the continental US. International shipping times vary by location, typically ranging from 10-21 business days.
Are your materials ethically sourced?
Yes, quality and ethics are at our core. We partner with manufacturers who prioritize sustainable practices and fair labor conditions to ensure our fashion is responsible.
How should I care for my Embark Vet garments?
To maintain the longevity of your clothing, we recommend machine washing cold with like colors and tumble drying on low or hanging to dry.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's progress.